OTR Microwave Delivery & Installation

To make the process as efficient as possible, please prepare the following:

Clear the Area: Ensure the area around the kitchen and above the range is clear so our team can easily access the space for installation.

Measure the space where you plan to install the microwave to make sure it fits properly. Verify that there is adequate clearance for ventilation.

If you are replacing an old microwave, make sure to unplug and disconnect it before our team arrives. We can help with removal if requested.

On the day of delivery, our professional team will:

Transport the Microwave: Carefully load and transport your new OTR microwave to your home, ensuring no damage occurs to walls, floors, or the appliance itself.

Unload and Position: Once inside, we will bring the microwave to your kitchen, ready for installation.

Our expert installation team will take care of every step to ensure your new microwave is safely and properly installed:

Electrical Connections: We will securely wire the microwave to your kitchen's electrical system. If a dedicated circuit is required or other electrical work is necessary, we may recommend a licensed electrician.

Ventilation Setup: We will configure the microwave’s ventilation system, either venting it outside or into the kitchen (recirculating), depending on your preferences and kitchen setup. This includes installing or adjusting the exhaust fan if needed.

Mounting the Microwave: Our team will mount the microwave securely above your range, making sure it is level and properly fastened to the wall and cabinetry, following manufacturer guidelines.

Ductwork & Vent Hood Installation: If your microwave has a venting system, we’ll ensure the ductwork is properly installed and connected, ensuring optimal airflow and venting.

Final Positioning: After mounting the microwave, we'll make any necessary adjustments to position it correctly above the range for user convenience.

Once the microwave is installed, our team will:

Test All Functions: We’ll check that the microwave heats properly, operates at different power levels, and that all settings, including the fan and light, work as intended.

Test the Ventilation: To ensure proper air circulation, we'll test the exhaust fan if the microwave vents outside or recirculates air.

Check for Proper Alignment: We will make sure the microwave door aligns correctly with your cabinetry and range by confirming its smooth opening and closing.

Once the installation is finished, our team will

Demonstrate Features: We’ll walk you through the key features and settings of your new OTR microwave, such as cooking presets, sensor cooking, and how to adjust ventilation and lighting.

Answer Questions: We'll answer your microwave use and maintenance questions.

We guarantee that we leave your home clean and tidy.

Clean-Up: Our team will clean up any packaging materials, installation debris, and tools.

Old Microwave Removal (if requested): If you’ve requested the removal of your old microwave, we’ll safely disconnect and take it away for proper disposal or recycling.

We want to ensure you’re completely satisfied with your new OTR microwave. Our customer service team can be reached at:

Troubleshooting: If you encounter any issues with your microwave, our team is ready to assist with troubleshooting or scheduling a follow-up visit.

Maintenance Tips: We provide helpful advice on cleaning, maintaining, and extending the life of your microwave.

Warranty and Repairs: If any issues arise under warranty or outside of the warranty period, we’re here to assist with repair services or guidance on next steps.