fbpx

Shipping policy

Thank you for shopping at Electra Appliances. We are dedicated to providing you with a seamless and reliable shipping experience. Please review our Shipping Policy carefully.

Shipping Fees 

We Offer Free Shipping 

Estimated delivery time 

Handling Time: 1- 2 Days (Mon – Fri)

Transit Time: 2- 6 Days (Mon – Fri)

Order Cut off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Delivery Time The estimated delivery time depends on the shipping method selected and the destination. Please refer to the estimated delivery timeframe provided during the checkout process. Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances or carrier issues.

Order Processing

Processing time may vary depending on the availability of the item(s) and order volume. We strive to process orders as quickly as possible.

Order Confirmation Once your order is placed, you will receive an order confirmation email containing your order details, including the shipping address. Please review the information carefully and contact us immediately if any changes are required.

Shipping Methods 

Shipping Options We offer various shipping options to cater to different delivery needs. The available shipping methods and associated costs will be displayed during the checkout process. Please select the desired shipping method that best suits your requirements.

Shipping Destinations We currently offer shipping to addresses within the Canada. Please note that we do not ship to P.O. boxes or APO/FPO addresses.

Tacking Information

Shipment Tracking Once your order has been shipped, we will provide you with a shipment tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to be updated by the carrier.

Order Status and Support

Order Status Updates You can check the status of your order by logging into your account on our website or by contacting us via email or phone. We will provide updates regarding the processing and shipping of your order as necessary.

Customer Support If you have any questions or concerns about your order, shipment, or delivery, please don’t hesitate to contact our customer support team. We are here to assist you and provide timely assistance.

Address Change Requests

Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may Email us your alteration request and the needful will be done.

Multiple Address Order

Currently, this option is not available. However, if you want to send the product to different addresses, you can place multiple orders.

Item Never Received 

Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the status of the product. 

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Phone: +1 7788970498

Email: info@electraappliances.ca

Address: 7198 Vantage Wy #1127, Delta, BC V4G 1K7, Canada

Shopping cart
Sign in

No account yet?

Shop
Wishlist
0 items Cart
My account
778-897-0498